We know that privacy is important to you. Your privacy is important to us too. This Notice explains how Omni Well and its affiliates collect information from or about you when you visit the websites or any applications that link to this Notice, and how we use, maintain, protect and disclose that information. Should you have any Omni Wellions about this Notice or our privacy practices more generally, please email us at Info@OmniWell.org:
Personal Information We Collect
Information From You
We collect some information directly from you when you voluntarily provide it to us, for example: Contact Information: such as your name, address, telephone number, email address, and/or username and password, if you choose to create them. As a part of checkout, this information will be collected as part of the terms and conditions.
Transaction Information: such as credit or debit card information, address, and other information related to a billing or payment transaction, including things like the information submitted to schedule an appointment and register for appointment reminders. Transaction information is performed by Stripe and PayPal, a third-party processor.
Client Services/Customer Care/Technical Assistance and Other Inquiries: such as Omni Wellions or comments you submit through online forms or via email. For instance, if you contact us by phone, we may record the conversation and or keep summaries or notes of the call. Information collected from above regarding your inquiries is performed via Hubspot forms.
Applicant Information: information you provide in connection with career opportunities, such as your resume, cover letters, and demographics. All this information is voluntary.
Other Information You Provide: any other information you may provide to us directly through our websites for things like whitepapers or surveys, or through social media.
Omni Well collects other information online automatically when you visit our websites or applications, which may also be described in our Cookie Notice. This can include things like:
Device Information: including your IP address, browser types, operating system, device types, and device IDs or advertising identifiers.
Usage Information: such as your browsing activity while on our websites or applications, what pages you visit and what you click, forms you complete or start to complete, search terms you use, whether you open emails and interact with content, access times, error logs and similar information.
Omni Well may also receive information about you from others, such as updated address information if we discover the information, we have is no longer current.
How to Review and Change Your Personal Information
If you register for an Omni Well account, you may review and change your personal information by logging in to Omni Well, clicking on your name at the top of the screen and then clicking on your dashboard “Manage Profile,” or by logging into our billing portal and then clicking “Manage My Account” and then “My Profile.” Email submissions to Info@OmniWell.org can be supported as well.
How We Use Personal Information That We Collect
We may use your personal information:
- as reasonably necessary and proportionate to fulfill the purposes for which the information was provided
- to provide information, products, or services
- to audit and measure user interaction with our websites, so we can improve the relevancy or effectiveness of our content and messaging
- to develop and carry out marketing, advertising, and analytics
- to provide texts or emails containing information about our products or services, or events or news, that may be of interest to recipients, as permitted by law
- to deliver content and products or services relevant to your interests, including targeted ads on third party sites
- to detect security incidents or monitor for fraudulent or illegal activity
debugging to identify and repair errors - to comply with laws, regulations, or another legal process
We may also use your personal information to:
- provide you with the services and products you request or that have been ordered and/or requested by your healthcare provider;
- process or collect payments for our services
- respond to your questions and otherwise provide the support your request.
If you are using our websites or applications in connection with our HIPAA covered services, please refer to our HIPAA Notice of Privacy Practices, which describes how we use and disclose your protected health information, our legal duties with respect to your protected health information, and your rights with respect to your protected health information and how you may exercise them. In connection with HIPAA-covered services, in the event of a conflict between this Notice and our HIPAA Notice of Privacy Practices, our HIPAA Notice of Privacy Practices will prevail.
How We Share Your Personal Information
We may share the information we collect as described below. When we share information, either within our company or with others, we take steps to require any recipients to uphold similar protections for information as that provided by Omni Well.
Within Omni Well. We may share your personal information with other Omni Well-owned business entities.
Service Providers/Vendors/Third Parties. We work with others to manage or support some of our business operations and services. These entities may be located outside of your country of residence or the country in which you are located. Not all services are available to residents in the United States based on state laws.
For Legal Purposes. We may disclose relevant information as may be necessary or required for legal, compliance, or regulatory purposes. This includes, for example, disclosures that are required to: (i) respond to duly authorized information request of police and governmental authorities; (ii) comply with any law, regulation, subpoena, or court order; (iii) investigate and help prevent security threats, fraud or other malicious activity; (iv) enforce/protect the rights and properties of Omni Well or its subsidiaries; (v) protect the rights or personal safety of Omni Well, our employees, and third parties; or protect the security of our websites, systems, information, premises or property.
For Corporate Transactions. From time to time we sell, buy, merge or otherwise reorganize our businesses. Those corporate restructuring situations may involve the disclosure of personal information to prospective or actual purchasers, or the receipt of it from sellers.
Otherwise with Your Consent. We may also share information about you with third parties if we ask you, and you provide, consent to such sharing.
Cookie Notice
Our websites, like almost all other websites, use cookies and other technologies to collect and share information. Please see our Cookie Notice for more information.
Keeping Your Information Secure
Omni Well has adopted physical, technical, and administrative measures that are designed to prevent unauthorized access or disclosure, maintain data accuracy, and ensure the appropriate use of personal information. We cannot, however, ensure or warrant the security of information. No security measures are infallible.
How can you help protect your information?
If you are using the Omni Well website or application for which you registered and chose a password, you should not divulge your password to anyone. We will never ask you for your password in an unsolicited phone call or in an unsolicited email. Also, remember to sign out of the Omni Well website and close your browser window when you have finished your work.
Please note that unencrypted email is not a secure method of transmission, as information in such emails may be accessed and viewed by others while in transit to us. For this reason, we prefer that you not communicate confidential or sensitive information to us via regular unencrypted email. We will, however, honor a patient requests for communications through unencrypted email.
Links to Other Sites
Our websites may contain links to other websites that we do not own or operate. If you access those links, you will leave our websites. Omni Well does not control those third-party websites or their privacy practices, which may differ from ours. We do not endorse or make any representations about third-party sites, including about the content or security of those sites. The information you choose to provide to or that is collected by these third parties is not covered by this Privacy Notice. We, therefore, recommend that you review the privacy notice of any third-party websites.
Children’s Privacy
We do not knowingly collect information from children (as defined by local law) and we do not target our websites or applications to children. If we learn that we have collected any information from children, we will delete it. Ordering individuals for laboratory tests above 3 years of age where applicable must be ordered by persons 18+ and older.
Additional Rights of Individuals in Certain Jurisdictions
Nevada: Please click here for information about and rights available to Nevada residents and how to exercise them.
California: Please click here for information about, and rights available to, California residents under the California Consumer Privacy Act (CCPA) and how to exercise them.
In addition to your CCPA rights, California’s “Shine the Light” law permits residents of California to annually request and obtain information free of charge about what personal information is disclosed to third parties for direct marketing purposes in the preceding calendar year. We do not disclose your personal information to third parties for the third parties’ own direct marketing purposes.
Non-Discrimination Notice
Omni Well Incorporated and its subsidiaries (Omni Well) complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. Omni Well does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.
Omni Well: Provides language services free of charge to people whose primary language is not English, ask at Omni Well contact page. The website does translate into multiple languages.
Updates To This Privacy Notice
From time to time, we may change this Privacy Notice. If we make changes, we will revise the “Last Updated” date at the bottom of this Notice. We encourage you to review this Notice periodically to be sure you are aware of those changes. Changes will become effective as of the “Last Updated” date.
Copyright and Health Disclaimer
This website is provided for educational and informational purposes only and does not constitute providing medical advice or professional services. The information provided should not be used for diagnosing or treating a health problem or disease, and those seeking personal medical advice should consult with a licensed physician. Always seek the advice of your doctor or other qualified health provider regarding a medical condition. Never disregard professional medical advice or delay in seeking it because of something you have read on Omni Well’s website. If you think you may have a medical emergency, call 911 or go to the nearest emergency room immediately. No physician-patient relationship is created by this website or its use. Neither Omni Well nor its employees, nor any contributor to this website, makes any representations, express or implied, with respect to the information provided herein or to its use.
All copyrights to the Omni Well website and its contents are the property of the Omni Well unless otherwise noted. Except when indicated, permission is hereby granted to reproduce, distribute, and display copies of content material for nonprofit educational purposes, provided that: (i) copies are distributed at or below costs; (ii) author and source are acknowledged; and (iii) a copyright notice is attached to the copies, such notice being in the form “Omni Well 202#” (or as otherwise indicated on the materials as posted here). No commercial uses are allowed without the prior express permission of the Omni Well.
Last Updated: May 18th, 2023